Talk to the team behind PickPDF
Ask a product question, get technical help, report a correction, or discuss PickPDF for your organization. We read every message.
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Message routing
Include the details needed for the type of request
Product support
Include the platform, app version, browser or operating system, tool name, and steps that produced the problem.
Guide correction
Send the page URL, the sentence or screenshot that no longer matches the product, and the current behavior you observed.
Teams and procurement
Describe the organization size, required platforms, deployment method, purchasing process, support needs, and DPA requirements.
Safe support
Describe the file without sending its private contents
State whether the PDF is a scan, form, signed file, password-protected file, or document with embedded fonts. Use a non-sensitive sample when the issue depends on a specific structure. Remove names, account numbers, signatures, health information, and confidential clauses from screenshots and copied error text.
The contact form sends the message through an email delivery service. The team reviews requests, but this page does not promise a fixed response time or emergency support. Do not use the form for time-critical legal, medical, financial, or security incident response.
Self-service resources
Check the product guide and release record first
The PDF tools catalog explains the current controls, file changes, limitations, and output checks for each documented workflow. The release page records published changes and platform links. The download page covers available and upcoming versions, while the security page maps local processing and optional network services.
Include links to the pages you checked in the message. That context helps the product team distinguish a support issue from outdated documentation or a feature request.